Solutions

IT analytics

Connect to the technology applications you use every day

Arguably, more than any other department, IT knows the value of data and the value of being data-driven. IT systems collect and store data for the organisation, but you also use data every day to manage, monitor and maintain a multitude of platforms to support business needs, which creates the perfect opportunity to analyse this data with Tableau. Tableau connects disparate sources of data to provide you with a complete picture of your business. The platform provides data access, data prep, analytics and API capabilities that are especially useful when aggregating multiple sources of data to centrally manage all your infrastructure, whether it exists in the cloud, in applications, in log files or in traditional databases. Tableau provides both choice and flexibility to leverage existing technology investments across your heterogeneous environment. See how Tableau enhances your business through IT analytics.

Discover Tableau: your new IT partner

Track tickets

Jumpstart your analysis with actionable data. In just a few clicks, you can connect to ServiceNow to better understand ownership, project status and opportunity for improvement. Interact with your dashboard to see the status of a case on any given day.

Ready to try our Dashboard Starters on your own data?

Get the starter

Analyse cloud spend

Explore the dashboard

Monitor utilisation

It's important to know what systems are up – and if they’re nearing capacity – at any given moment.

Explore the dashboard

Visualise your IT applications

ServiceNow

 

Analyse incidents, requests and trends with a native connection to Tableau.

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Deploy across the enterprise

The decisions you make around governed self-service analytics reach beyond your department. You establish the technological framework that makes your entire organisation’s data analytics accessible, agile and trustworthy – without compromising security or governance.

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Featured events and webinars

Virtual event

Virtual IT Summit 2021

Join your IT peers on June 15 for this free virtual event to learn how to transform your business with trusted data. Three regional start times with interactive networking roundtables on topics that matter most to IT.

Webinars

Discovering IT solutions with DATA

IT systems collect and store data for the organisation, but you also use data every day to manage, monitor and maintain a multitude of platforms to support business needs. In this webinar, you'll see how Tableau connects disparate IT sources of data to provide you with a complete picture of your business.

Webinars

The Home Depot: How we get IT done – with analytics

The IT department at The Home Depot is on a mission to drive intelligent business decisions with data. Hear best practices as they moved from ungoverned spreadsheets to connected data sources of supported ITSM applications.

Webinars

Optimising your cloud investments with Tableau

Using Tableau to combine and visualise cloud data streamlines cost reporting and offers advanced analytics capabilities that enable efficient cloud management. AWS and Snowflake examples are cited, but techniques presented in this webcast are applicable across various cloud infrastructure and database services.

Building a culture of self-service analytics

Learn how to make data analytics a part of everyone's job at your company.

Read whitepaper

Things like helpdesk usage statistics, user analytics from our web portal, an analysis of classroom usage and a look at a computer lab’s student use metrics to help decide a facilities question. You name it; we've written a Tableau report that pulls it in.