Support
Known Issues
Use this list to see if an issue affecting you is already known and decide when to upgrade. Fixed issues are removed after 45 days. All fixed issues can be found in Release Notes.
Find the current status of Tableau Online on the Tableau Trust site, this includes info on site downtime and planned maintenance.
Issue ID | Product | Description | Status |
---|---|---|---|
830502
838570
|
Tableau Bridge |
When publishing or accessing a Tableau Online view that used the TableauServerUser variable with Tableau Bridge, a "Cannot evaluate user filter" or "Unable to connect to the server" error occurred. |
Open |
1260421
|
Tableau Desktop, Tableau Server |
When users login to Tableau Desktop or Tableau Server using Kerberos and automatic login, the user is required to click "Sign in using Windows credentials" twice. |
Open |
1345112
|
Tableau Desktop |
Tableau Desktop would unexpectedly quit while verifying licensing on MAC OS Monterey. Mac Monterey is not officially supported yet, see Tableau Technical Specifications. |
Open |
1398176
|
Tableau Desktop |
The "Learn More" option for the Workbook Optimizer would direct to the wrong page. The help for the Workbook Optimizer should point to this overview page: https://help.tableau.com/current/pro/desktop/en-us/wbo_overview.htm. |
Open |
1277630
|
Tableau Desktop, Tableau Online, Tableau Server |
When using LBLM as the activation method, sometimes the LBLM reports on Tableau Server or Tableau Online would not show the correct usage data. |
Open |
1392296
|
Tableau Desktop, Tableau Online, Tableau Server |
When attempting to change a date filter, the following errors could occur, "Unable to complete action month out of range. Value '-2' must be between 1 and 12. Error Code: 58D44822." Another error that can display is "TableauException: month out of range". |
Open |
1406142
|
Tableau Desktop, Tableau Online |
Replacing an existing data source with a Virtual Connection could result in column references missing. |
Open |
1413217
|
Tableau Desktop |
When connecting to Box, the following error would occur starting with version 2021.1, "There seems to be a problem with this app. Error: redirect_uri_mismatch." |
Open |
1224909
|
Tableau Online |
When an alert is created on a MySQL data source, an error could result when using web authoring stating , "Unable to create alert because there was an error connecting to the data source." |
Open |
1127364
|
Tableau Online, Tableau Server |
When an additional data source is added using web edit, there is no prompt for credentials. |
Open |
1257638
1276556
|
Tableau Online |
Page setup scaling options do not stay set when a workbook is download from Tableau Online 2021.1 via the user interface. |
Open |
1278199
|
Tableau Online |
When running certain flows in Tableau Online the error "System error: AqlProcessor evaluation failed: Operation cancelled. DataServiceFailure" would occur. |
Open |
1279290
|
Tableau Online |
Databricks data source extract refresh would time out in Tableau Online as it is working in Tableau Desktop. |
Open |
1357543
|
Tableau Online |
When refreshing or connecting to Amazon Redshift in Tableau Online it would sometimes result in an error stating, "[SQLState XX000] extraneous |
Open |
1365026
|
Tableau Online |
When navigating to the published data source that was connected to Databricks, the "edit Data Source" button would be grayed out. |
Open |
1317152
|
Tableau Online |
Tableau Online flows would intermittently hang and have to be canceled. The error would reference "loomFlowOrchestrationResourceBundle-ConnectToPublishedDataSourceFailureExceptionMsg" |
Open |
1392772
1383768
|
Tableau Online |
Scheduled extract refreshes could be intermittently skipped. |
Open |
1388839
|
Tableau Online, Tableau Server |
In a project description when parenthesis are preceded by an upper case letter, the parenthesis and text within the parenthesis would not be displayed in the project tooltip. |
Open |
1394785
|
Tableau Online, Tableau Server |
When attempting to refresh a Dropbox connection that uses OAuth, the following error could occur: |
Open |
1402488
|
Tableau Online |
A Prep Flow that uses a Virtual Connection as input could fail to run with the error, "Failed to connect to “”. Check that the connection is available or in the Connections tab, click Edit to check the required fields and credentials." The same flow worked correctly when run in Tableau Prep Builder. |
Open |
1369143
|
Tableau Online |
On the Explore page list view for data sources, the last modified date could display an incorrect value. The data source details page does have the correct last modified date. |
Open |
1382112
|
Tableau Online |
When Tableau Bridge was opened, some of the new or live connections that were published were not listed as expected. The data sources could connect successfully and views could pull in the data correctly. |
Open |
1397597
|
Tableau Online |
An intermittent error could occur when changing a filter value on a dashboard, "LogicAssert at ../runtime-rendering/DataStoreUtilities.cpp line 884: paneKeyIt != paneRowColToKeyMap.end()". |
Open |
1363083
|
Tableau Online |
A published datasource generated by a Prep flow could lose calculations and hierarchies intermittently. |
Open |
1398660
|
Tableau Online, Tableau Server |
When interacting with a dashboard, the following error could occur intermittently: |
Open |
1353663
|
Tableau Prep |
When uploading a flow with a parameterized file input with a direct connection, it would sometimes cause the parameterized input to be changed to static and use the current value at publish time. |
Open |
1020860
|
Tableau Server |
When multiple keys are activated on Tableau Server, registration data may not be available in the Tableau Customer Portal for all keys. |
Open |
1345624
|
Tableau Server |
The "download" option would sometimes be missing from the "Actions by All users" admin view. |
Open |
1366792
|
Tableau Server |
When accessing the background tasks for non-extracts admin view, the user would sometimes see a repeating failing job for simple object storage reconcile job. |
Open |
1375761
|
Tableau Server |
Taking a backup while using the --multithreaded flag would cause a file handle leak on Windows resulting in high cpu usage for the WMI process. |
Open |
1382499
1380399
|
Tableau Server |
Deploying a new Coordination Ensemble in Tableau Server 2022.1 will result in a failure. |
Open |
1321429
|
Tableau Server |
No error would display when resetting a password and the new password violated the password policy set. This behavior began in 2021.2 and the user could not log in after resetting the password incorrectly. |
Open |
1398851
|
Tableau Server |
When "Manage all Sites" was selected and the "Tasks" reviewed, the Flows tab when selected, would drop the flows count to zero and report that "There are no flows with scheduled tasks." Flows listed under Tasks at the site level would work correctly. |
Open |
1398906
|
Tableau Server |
In Tableau Server 2022.1.0 when a local identity store was used, user login could fail due to case sensitivity in the username. More information available in this Tableau Knowledge Base article. |
Open |
1355109
|
Tableau Server |
Linux container installations using an IPV6 address proxy server would fail to activate using the ATR activation method. |
Open |
886877
|
Tableau Online |
Tableau Online admin views sometimes took a long time to load, or eventually timed out. |
Open |
1068267
|
Tableau Online |
When a scheduled extract refresh of a Quickbooks Online data source runs on Tableau Online, the following error occurs intermittently: "Intuit API Authentication error: Invalid authentication tokens. Login again and retry." |
Open |
1079300
|
Tableau Prep |
In the new feature for 2020.3.1 called Write to Database, if the database or schema does not have any tables (it is empty), navigating to the schema or database will not be possible. The schema needs to have at least one table created to be visible for selection. |
Open |
1386487
|
Hyper API |
Empty strings of type CHAR(1) were being returned as a space instead of '\0'. Updates also made to inserting and querying columns of type CHAR(1). |
Fixed in:
0.0.14751
|
1403271
|
Hyper API |
Hyper could crash when using outer joins with Parquet files. |
Fixed in:
0.0.14751
|
1394793
|
Hyper API |
Opening external files from Amazon S3 would not open if the S3 URL contained a white space character. |
Fixed in:
0.0.14751
|
Tableau Desktop, Tableau Server |
Updated Spring framework to 5.2.20.RELEASE Updated Spring Boot to 2.2.10.RELEASE |
Fixed in:
2021.1.14
2020.4.17
2021.3.11
2021.2.12
|
|
1355574
|
Tableau Server |
With the ATR activation method, an ATR lease would sometimes not refresh after a timeout failure connecting to ATR Service. |
Fixed in:
2022.1.1
2021.4.6
2021.3.11
2021.2.12
|
1371640
|
Tableau Server |
Flows published by Prep web authoring with TabPy scripts could fail to run with the error, "The specified script file doesn't exist. Browser to select a different script to run." The same flow published from Tableau Prep Builder would work without error. |
Fixed in:
2022.1.1
2021.4.6
2021.3.11
2021.2.12
2021.1.14
2020.4.17
|
1379880
|
Tableau Server |
Unexpected results would occur when the "ServerExportCSVMaxRowsByCols" value setting exceeded the number of headers in the view. |
Fixed in:
2021.4.6
2021.3.11
2021.2.12
2021.1.14
2020.4.17
|
1346608
|
Tableau Server |
When moving contents with the "Personal spaces feature" disabled, an error would sometimes occur, "No Personal Space found for the target user." |
Fixed in:
2021.4.5
2021.3.11
|
1378769
|
Tableau Server |
Slack integration could fail when a proxy server was used. |
Fixed in:
2022.1.1
2021.4.6
2021.3.11
|
1216145
|
Tableau Mobile |
Tableau Mobile has now added another layer of encryption for files stored by the app, making our app even more secure. |
Fixed in:
2022.425.6173
|
Tableau Bridge, Tableau Desktop, Tableau Online, Tableau Server |
Updated Spring framework to 5.3.18 Updated Spring Boot to 2.5.12 |
Fixed in:
20221.22.0415.1144
2022.1.1
2021.4.7
2022.1
|
|
1348829
|
Tableau Desktop |
The Grand Total header shading when reset to "none" would not fill as expected. |
Fixed in:
2021.4.6
2021.3.10
2021.2.11
2021.1.14
|
1374999
|
Tableau Desktop |
Converting a string type to numeric, would result in 0 instead of Null when the source had a blank space using the Microsoft SQL Server data connection. |
Fixed in:
2021.1.14
|
1358005
|
Tableau Desktop |
A field label on a bar chart would sometimes not display after a sort occurred when at least one column field is blank. When published to Tableau Server, the label would appear as expected. |
Fixed in:
2022.1.1
2021.4.6
2021.3.10
|
Tableau Desktop, Tableau Server |
Updated Spring Framework to 5.3.18 |
Fixed in:
2021.4.6
|
|
1358786
|
Tableau Desktop, Tableau Server |
The Viz in Tooltip option was not filtering the sheet correctly when a dual-axis was used for the same measure. |
Fixed in:
2022.1.1
2021.4.5
|
1358578
|
Tableau Desktop, Tableau Online, Tableau Server |
Visualizations within tooltips applied across all marks, were not properly passing filters when there were multiple fields. The filter would only work against the last field. |
Fixed in:
2022.1.1
2021.4.5
2022.1
|
1348908
|
Tableau Online, Tableau Server |
The error, "Unrecognized Format Changes" could occur when connecting to a published data source from Databricks which was created or changed on Server. |
Fixed in:
2022.1
2022.1.1
2021.4.6
|
1378142
|
Tableau Online, Tableau Server |
When publishing a flow to Tableau Server or Tableau Online using either Prep Web Authoring or Builder, if the flow had multiple write-to-database output steps that publish to the same connection, the publish would fail with "Unknown Server Error". |
Fixed in:
2022.1
2022.1.1
|
1343641
|
Tableau Server |
The refresh of a .hyper file that is located on a file share would fail with "There was an error during loading database. Unable to obtain canonical path for ...". |
Fixed in:
2020.4.17
|
1390290
|
Tableau Server |
On a Windows operating system, the following error would sometimes display at the end of the "Run installer" step for Tableau Server 2021.4.5: "Error running Python config routine - Error code: 2". |
Fixed in:
2021.4.6
|
1381296
|
Tableau Server |
The virtual connection publish option would skip from "a" to "f" in the list of folders. |
Fixed in:
2022.1.1
2021.4.6
|
1376656
|
Tableau Server |
Using the Phantom extension could cause an error, "Uncaught TypeError: Cannot read properties of undefined (reading 'config')." |
Fixed in:
2022.1.1
2021.4.6
|
1381809
|
Tableau Server |
The virtual connection editor when defining policies could give an error, "Query polling failed: INTERNAL: Connecting to gRPC service-url 'services/monolith_grpc' threw a TableauException: Service discovery found no usable service instances. |
Fixed in:
2021.4.6
|
1359005
|
Tableau Server |
The number of unlicensed users displayed on the Server Users page for "All Sites" could be incorrect after an upgrade. The Users filter option showed the correct number of unlicensed users. |
Fixed in:
2022.1.1
2021.4.6
|
1340343
|
Tableau Server |
Resolved an XSS defect that could sometimes occur if the user had permissions to create an oauth datasource |
Fixed in:
2022.1.1
2021.4.5
2021.3.9
2021.2.10
2021.1.13
2020.4.16
|
1339353
|
Tableau Server Management Add-on |
If a Tableau Server is configured with an independent gateway, the Resource Monitoring Tool will not display some data sets, including view loads and VizQL sessions. |
Fixed in:
2022.1.1
|
1368132
|
Tableau Server Management Add-on |
Downloading the log bundles did not include pgsql or rabbitmq logs. |
Fixed in:
2022.1.1
|
1375064
|
Tableau Server Management Add-on |
The Server Performance TDS excluded performance data not specifically associated with a Tableau process. |
Fixed in:
2022.1.1
|
1375762
|
Tableau Server Management Add-on |
The Concurrent Users chart would sometimes not render properly. |
Fixed in:
2022.1.1
|
1392184
|
Tableau Server Management Add-on |
Addressed security vulnerability for CVE-2022-0778. |
Fixed in:
2022.1.1
|
1387902
|
Tableau Server Management Add-on |
TSIG upgraded to Apache httpd 2.4.53 |
Fixed in:
2022.1.1
|