Choosing a Version
Tableau Product Help
What’s New and Changed in Tableau Server. What new features were introduced? What significant product changes have occurred? (Be sure to expand the “What’s Changed” section.) This information should guide your change management and testing.
Features Introduced in Previous Versions of Tableau Server. If you are upgrading across multiple versions, use this resource to identify the new features and changes in all versions between your current version and the upgrade target.
Tableau Technical Support Release Pages
Known issues - what issues are we currently fixing?
Release notes - what issues have been fixed in each maintenance release?
Choose a recent maintenance release - whichever version (e.g. 2020.4, 2021.2) you are upgrading to, Tableau recommends installing the most recent maintenance release available for that version (e.g. the highest final decimal in 2020.4.4) to get the most recent product fixes.
Plan change management to support and align with your analytics strategy: Tableau Blueprint - Upgrade Planning
The Upgrade Process
There are several approaches to upgrading to a new version of Tableau Server.
Most Reliable: Tableau Server blue/green upgrade
Many customers who are willing to invest resources to maximize upgrade reliability and minimize risk of business impact use a blue/green approach to upgrading their enterprise applications, including Tableau Server. Tableau recommends using a blue/green approach for upgrading to organizations where Tableau Server is mission-critical.
Middle Ground: Tableau Server in-place upgrade
Tableau Server’s checkpoint/restartable upgrade process can be used to recover from many errors causing upgrade failures. But some upgrade issues may require a clean install and restore from a backup to resolve. See Upgrade Tableau Server and Troubleshoot Tableau Server Install and Upgrade
Easiest: Tableau Online
With Tableau Online, Tableau performs the upgrades for you. Talk to your account executive about whether Tableau Online is right for your organization’s needs.
Upgrading From Legacy Versions of Tableau Server
If you are upgrading a version of Tableau Server from 2018.1 or older, your upgrade will require additional steps. Start at Prepare for the Upgrade - Pre-tsm.
Tableau Product Help Troubleshoot Tableau Server Install and Upgrade
Search The Knowledge Base and Tableau Community Forums: You may find a solution; if not, you can proceed directly from the search results to either:
Customers with Premium Support can use Heightened Event Management’s proactive partnership to plan, prepare for, and support their upgrades.